Dr. Leo Biglaiser is very thorough with the eye exam and he is very conscientious. His secretary processed my insurance within the first half hour after I called to make the appointment. I didn't even know which carrier my employer had. I just had a number but she figured it out for me. Dr. Biglaiser can also give discounts on eyewear sometimes because it is his office and he is not having to work through an affiliated system or answer to a higher up. The selection of frames is great. If you want classic care and proper doctor attention with a doctor who will spend the appropriate time to be thorough, then this is the eye doctor for you. I teach math and I need my eyesight.