We stayed here for 3 nights. We called the front desk on consecutive days to let them know we were experiencing poor drainage with the sink and shower. We left the room so the Building Engineer could work in the bathroom. However, when we returned to take a shower, the drain was still clogged. Disgusting! On the last night, all we wanted was access to a clean shower. They offered a meaningless food and beverage credit --as we did not charge any meals to our room. At the time of checkout they did not offer any discount for the inconvenience of having clogged drains. When I asked to discuss with a manger, I was informed there was no manager on duty, but they could remove the "resort fee" for one night. Lousy management. Poor customer service. Why should we have to pay resort fees for staying in a room with clogged drains? Nothing resort about this hotel. Very disappointing as this used to be my favorite hotel in the downtown area.