Went today with 2 gal pals with a Jetsetter coupon $135 for a massage and facial. From booking to check out we had a great time. The morning of the appointment I received a call saying their facialist called in sick and they apologized profusely. They gave us the option of canceling or a body scrub (upgrade from a facial). Since we were in town for only a couple of days we chose the scrub. I admit when we arrived at the spa I was already a bit ticked off but the moment we hit the reception desk my mood changed.
The receptionist apologized again and the manager Justin appeared and did as well. We were then greeted by two lovely ladies who gave us a tour of the spa. I have been to more glamorous, larger and perhaps more upscale spas but I have never felt more welcomed. The facilities were very clean, well stocked and easy to navigate. My massage was AMAZING and my scrub very good. Lunch at the restaurant across the hall was delicious.
I highly recommend this spa. Not pretentious or stuffy. The staff all the way around were 5 stars.