Lately I have started all my reviews the same way "Once again my fellow yelpers steered me in the right direction."
Well, they did it again.
I needed a plumber for a few projects in my newly purchased home.
1. Install whole house water softener.
2. Install sink in laundry room where there was none.
3. Install reverse osmosis filter under kitchen sink.
4. Fix two sinks in master bath.
Howard showed up as promised to make the site visit and quote. He was very personable and easy to communicate with. He explained well the options and we discussed the best way to go. i did not feel that he pushed me to a solution I was unfamiliar with or unwilling to take.
The quote came in, not as a formal document, but as a text on my phone. I might have taken off 1/2 star for this, but I decided the pluses over came this minor faux pas.
At first the quote overwhelmed me until I started looking up prices for the devices he included in the quote and I then soon realized the quote was quite good and I gave to go ahead to move forward.
Howard's guys (including his son) showed up on the day as promised and got all the work done. The worked a solid 8 hours and I was able to trust them with the house and a checkbook. The cleaned up their work areas, left the appropriate documents and manuals and all is good in the world.
Once again, I have met a small businessman who is doing a wonderful job providing quality technical service with great customer service. Howard and his team are now a permanent part of home ownership support team.
thanks for a job well done.