Be very aware when buying phones here. They offered us a bogus rebate to get us to buy. Verizon denied it saying that the store knew that it didn't apply to the phone we purchased. When asked about it, the store manager offered us a "store credit". We already bought all we needed or want for this phone so would like a refund in the amount of the fraudulent rebate. I guess we'll have to turn this over to the state attorney general so they can investigate them for fraud.