The first time I tried to order pizza from this location, I was told it was a 2 hour and 45 minuet wait, on a weeknight, I said forget it to ordering from them. Second time, another week night, it was an hour and 15 minuet wait, whatever, no big deal, got pizza, but it was someone else's. I could not settle because I don't eat meat and one of the toppings was pepperoni. Called them immediately, told them I got wrong pizza, the manager I talked to told me they can just credit me the money, or wait another hour and 15 minuets to get my pizza I ordered delivered. She was EXTREMELY rude to me, and was treating me like I was an inconvenience to her, even though it was their screw up. Customer service/management is horrible. Will never order again, it's a bummer because I actually like Donatos pizza.