Grant is honest and the shop is decently priced compared to BMW dealers. After Chapman quoted me ridiculous prices; I found Munich and literally got quoted 65% $ less for maintenance needed. Unlike Chapman, I was told my 335i's brakes still had life in them. Actually, 12000 miles to be exact; just like my control panel displayed. These guys are honest and informative. Needless to say, I've found my autoshop for good.