I've been to the melting pot in chandler, az a few times and tried out scottsdale for dessert - while the chocolate was good, our server (Joe) refused to refill our dippers even though the last time my husband and I went there, we got a refill on the dippers and once whenI went just for dessert, I got a refill on dippers as well. Basically not the best customer service, will probably stick to chandler and not go back to the scottsdale location!