Seemed great at first. I signed up for sessions twice a week. I wanted to sign up for once a week and still work out with a friend other days. I was persuaded to do twice a week and told that if I didn't make it in I could still roll over those sessions. Months later I verbally asked for my account to not be charged because I had so many sessions left over. I was still charged. When asked to reverse the charges I was told they could not be reversed and I needed to sign a paper to hold future charges and I should read my contract. I NEVER was given the paper prior to being charged! So I was told the manager would call me, but he never did. They were not authorized to charge my credit card therefore I'm disputing this with my credit card company. Also, the first review posted is the assistant manager's girlfriend.