Went here for years .. I guess I got to comfortable with the care.. my lip was burned severely with fraxel. Permanently scared and my upper lip
will never be the same. What is worse, is the attitude of Elizabeth. She feels because my lip looks better I should be grateful.
I am now with a derm In Charleston,SC that has taken care of me and Elizabeth Rostan is refusing to cover the charges as it has been over a year.
She agreed to cover the charges until my lip recovers. She did not mention there would be a limit of time just that she would pay. She said until my lip recovered . Now because this physician is being careful and not aggressive she is refusing to cover. A burn takes a while to settle. Who knows how long? Certainly not anyone that I have come in contact with.. (3) physicians ..
I have seen a plastic surgeon and she refused to pay for that over the past year twice.. I saw a plastic surgeon in Beverly Hills which she was not billed for. I have been a patient and calm patient considering the circumstances . Her words to me were I will take care of this and you don't need to worry! Well she was and is dishonest.. she does not even know what my lip looks like now.. I would post her last letter to me as of today but I will not be that belittling.
please please research your derm care in the Charlotte area unless you want an aggressive and dishonest physician caring for you don't go here!
very very disappointed and my lip is permanently damaged/impaired..
If I could post no stars I would !! BEWARE