We came here for our daughters 4th birthday party. We rented the private party room. The cost for 3 hours was $350. This includes a private room that was a great size, 3 pizzas and 20 chicken strips, three pitchers of your choice of drink, cups, plates, and utensils. That was all great. The room was a great size, they have a Bluetooth speaker and tables and chairs with ample seating. The reason that I am giving 3 stars is that the staff is all 16 year old kids with major attitudes. When we first arrived, they didn't explain exactly what was included in the package. They didn't allow us to bring in bottle water (it was 112 out) and they made us put the case of water back in the car. The young girl who was supposed to be our host asked what she could do to help. I asked her to put up the decorations. She hung one thing (that fell off the wall) and left the room. Also, when we drank
The two pitchers of water, I had to remind her to refill it and she disappeared again. The room was very hot. It had fans in it but it could have easily been ten degrees cooler. After the food came out, the host came up to me and informed me that she was ready to cut the cake. My daughter was still eating so I told her to wait. She stood against the wall rolling her eyes as if I was wasting her time. The other employee was sloppy and disgusting and I didn't want her touching any of my food. She came in chomping on gum and looked like she was stoned. All in all we ended up spending an extra $60 for cups. They told us it was extra for jumpers, not to hydrate people. The party would have been perfect with clearer party instructions and a completely different staff. It's not likely we will return.