Everytime I visit Dibellas I have a flawless experience. No matter what time of day, how busy, who's working, I always get great service and great food. My go to sub is the God Father, hot, on white bread with lettuce tomatoes provolone cheese and oil.. and of course that chocolate chip cookie. When you walk in you're facing a long dining area/ordering line, which can be a little concerning when it's jammed with people and the lines out the door, but their staff is prompt and efficient, and although sometimes they lack the personality to go with their great service, I'd rather have quick, quality food than a chatty, overly friendly employee- after all, that's not what's going to satisfy my hunger. And besides, when you're working on getting people in and out and concentrating on orders with no end in sight, I'd say it's expected to feel a little less chatty, and I'm ok with that! Continue to deliver quick service and great food, and I'll continue coming back.