I was recommended to Hydroblue from Pentair's website to get my pool heater repaired. Les answered the phone and promptly came out to the house to examine the heater while I was at work and make a recommendation. He gave me the option of repairing the heater or replacing it with a new one. I ended up having the heater repaired. Les was prompt and thorough in his email communications and told me exactly when the repair would take place. Heater is working great now! Thanks Les!