Where do I start. We have bought furniture at this location before. So we decided to purchase a bedroom set for my son. We paid about $1,700 for it. We waited 5 weeks for it to be delivered. It was delivered on 12/18/15. Three guys delivered it. They told us we had three days to inspect it and if we saw anything wrong with it to contact customer service. We inspected it and couldn't believe how they installed it and left it with visible damage. The headboard was installed crooked, and had missing screws. It had visible scratches and scuff marks along the top. Then the dresser's mirror was cracked at the corner and crinkled up like they tried to repair it. The back of the dresser has a huge crack in the back along the top and the back board wasnt even attached. It was missing staples. When we contacted them they said they would send an inspector out to look at it. However, he is incredibly rude. He is not going to replace our dresser but instead he is "repairing"the crack with glue and nails. When I explained that im not excepting that he told me that " there is no point in telling me this, call futomer service." What?! I paid for NEW furiture. It should not have to be repaired. I heard him spray painting and sanding the furniture. I can't believe this is how customers are treated and this is the quality of furniture I paid for. If I wanted used in repaired furniture I would have gone to goodwill. I will never shop Ashley's again. I've been a customer of theirs for 13 years. I will take my business elsewhere from now one.