I've stayed here a number of times and it's always been excellent. Obviously the location can't be beat.
But this time my visit was not good. I hate to leave this bad review, but I have to call it the way I see it. I'm a Hilton Diamond member so I feel entitled to be critical.
When we got to our room I noticed that the floor hadn't been vacuumed. That should have tipped me off. The next morning, I found BLOOD STAINS on the bed sheets. See pic. Gross.
I told the manager, and she was mortified, as she should have been. She appropriately comped us the night, and assured us that the staff would immediately do a deep clean of our room.
The next few days we had no issues with the bedroom. However, I have to say that the breakfast has gone downhill since previous visits. The eggs seemed to be reconstituted, not fresh, and the fruit selection was very limited. There was a long queue for the only waffle maker. The floors were wet and slippery.
Overall, the hotel seems to have gone down in quality. When it first opened a few years ago, it was probably one of the best Hampton Inns in the Hilton chain. As I noted in my previous review, this place was more like a Hilton than a Hampton. But I can't still say that. I hope management steps it up and gets this place back to the outstanding hotel it started out as.