Worst Insurance Agent I've Ever had to deal with. He doesn't care about his customers. Never avail to speak to, had the most unexperienced workers in his office. I had an ongoing issue with them over charging me & ea month they had a different excuse but never fixed the issue. After 8 months, I had to Demand to speak to Cody & Whn I did, he was unapologetic and quick to blame his staff. He said to me " so let me get this straight, your complaining about a $25 charge". I made it Very clear I was complaining about his lack of service & availability And YES, the money he over charged me! He Still did Not resolve the problem, I never got the money back he over charged me. And this mo. he over charged me $40 more. Again he's not avail to speak to. I FINALLY FIRED HIM. I also made complaints with bbb & demanding my $65 back. Guess he needs it, as he is losing All his customers due to his BAD Attitude!