The service here is horrible! We have a Jeep and a Chrysler purchased here, both with their extended warranties. We will not take our vehicles here for anything but service under the warranty. My oil change there there was accompanied by a laundry list of work it says it needed. First item on the list was to flush and service the transmission - funny I had that done elsewhere 9 months earlier. Today Chrysler is in for a small oil leak that is covered by the warranty - had an appointment for 1st thing this morning and it was there by 8 AM. Spent the day with no updates despite 2 voicemails left with SA (They NEVER answer their phones directly always goes to VM) Called again and told operator that my VM being ignored - she said my SA went home and transferred me to his backup. Car never left the parking lot the entire freaking day. Will be in shop tomorrow, so day 2 without a car.