Tried this place for the first time today, went in to get eyebrows waxed (clean up), staff was friendly, and eager to great me, unfortunately their waxing skills are horrible. My eyebrows are pre-shaped, and I have maintained the same thickness, during the wax they removed a large portion of my eyebrow, left one "spiked" and the other one noticeably thicker, when asking for a refund due to me being very unsatisfied with the outcome as well as seeing how noticeably uneven my eyebrows are, staff continued to say "they are the same" and I now need to go somewhere else to try and get them fixed. Needles to say I will not be returning.