April 8, 2017 my daughters dog was involved in a brutal dog fight, major life threatening injuries. She took bleeding dog to 1st Pet, Southern, Mesa. I met her there to help calm her as she was covered in blood and dog was on table bleeding out. When I entered the exam room, my daughter was crying hysterically. I heard the Vet Tech state "well, I can ask the doctor to come and talk with you - but if "she" [Doctor] comes into the room, you may be charged an exam fee! She then said that she would be willing to talk to the doctor about the fee if she was only going to talk with us and not do an exam. I asked for privacy so we could make decision about our pets condition. The doctor NEVER came in to meet with us to discuss condition of dog. We ultimately decided to put the dog down. Once we made the decision, within MINUTES a clerk was in our face with a clip board explaining how much we would owe them to euthanize our pet. The only time we saw the doctor is when she came in to administer the LETHAL INJECTION. Staff was ALL ABOUT THE MONEY and displayed NO concern for our situation. I called to discuss my concerns only to get the same Vet Tech on the phone going point counter point with me. I was told the owner was not available as "he doesn't like to practice anymore" and promised the Manager, Dr. Nelson would call me, that never happened either. Absolutely terrible experience, no act of kindness, concern or compassion. To top it off, I pad $600.00 to put dog down and the doctor never met with us or even looked at our poor dying dog. Staff should be ashamed of themselves!