A couple weeks ago I wrote a review regarding a very negative experience my husband and I had at this establishment. I was contacted by Richard and he was extremely courteous and pleasant to speak with. We went over what had happened and he said he would love to invite us back and send us a gift certificate via postal service. I gave him my work address to ensure someone could sign for it. About 40 minutes later I was asked for at the front desk. Mr. Richard took the time out of his day to hand deliver the envelope to me. While I do not work far from the restaurant, I am highly impressed. When a business shows an interest in their client, no matter how big or small they will thrive, and I am more than willing to give my business to one such as this. I am looking forward to my next visit in the near future.