I was having a problem with my Groupon coupon, and the staff here honored it even though it was claimed to have been already redeemed. Car technician Hollis blessed me with an added bonus. I was broke from just going grocery shopping and I didn't have a dime to my name, and couldn't afford the taxes on the service, Hollis offered to pay out of his own pocket. I refused his offer and told him that I would wait until Friday; he said that he wouldn't take no for an answer. He paid for it and he got the job done. I'm very happy with the customer service and the car service that I received. Thank you Express Oil Change!! Keep up the good work!!