I have never had a bad experience here, and I have been getting semi-regular gel manicures and regular pedicures for over a year at this location. I just ran in for a gel mani and regular pedi yesterday, on a Sunday, and I had another great experience.
They have toned down the color scheme in the past year, and now it is very neutral without the crazy nautical/under the sea themes that you tend to find in walk-in nail salons. There are plenty of pedicure chairs (at least 6) and plenty of space to sit if you walk-in and need to wait a few minutes. They don't have the absolute most up-to-date OPI colors, so I tend to bring my own polish for pedicures, but they have a large variety of gel colors and brands, including Harmony (gelish), OPI, CND, and more! They have many new colors in the gel options. Lots of neutral options which is a must for me!
On this visit, I had Lisa for both my pedicure and gel manicure. Lisa has worked on my nails in the past, and I need to just start asking for her, because she is very good. She has a no-nonsense personality, which I enjoy. She took a lot of time on my pedicure, and always does a good scrub and is very attentive with the pumice stone. I chose a cranberry red Gelish polish for my nails, and she was very precise and took her time to make it just right. There is nothing worse than a rushed manicure!
I would recommend coming on a Sunday afternoon as they tend to be less busy on Sundays than Saturdays. I had no problem grabbing a parking space in the lot. You can make an appointment if you like, but generally, the wait is not overly long.
This is definitely my go-to nail salon in the East Side. It may not be as luxurious as some of the expensive places, but for the price ($53 for a gel manicure and regular pedicure), it is definiteily my spot for regular maintenance on my nails and toes.