My insurance company recommend Hydro-Pro carpet cleaners to fix a leak in my shower.
First off my insurance company said they were plumbers and a drywall/plumbing company that takes care of everything.
Well loose lips sink ships.
Thank's Jennifer!
The other plumber was Dave Capko from "Ideal Plumbing" same office as Ray Odom the plumber from Hydro-Pro carpet cleaner/plumbing!
I just needed to follow this paper trail.
Dave Capko's line was disconnected when I called.
No wonder my insurance adjuster was told that Ray take care of it!
Lie number one.
I had a simple problem that has now lasted 3 weeks from the start when Ray Odom showed up with his thermal camera.
I had a leak coming from my shower that buckled my wall a little bit.
Ray Odom proclaimed "Oh you have a leak"
My reply was yes I can see that Ray.
You would think if a plumber showed up at your house he would start the process.
Did he NO!
Ray Odom said he would be back with my insurance adjuster.
Patrick from Farmers Insurance came on time.
We both waited for Ray Odom.
Ray Odom finally showed up!
Ray Odom said he had to open up my wall.
Ray Odom was 45 minutes late he should have apologized to Patrick from Farmers Insurance for waiting around for him.
Ray Odom had no apology to me!.
Ray Odom treats women terribly and tries to dismiss me.
I am not a women you dismiss.
Ray Odom found the problem there was a leak where ceramic tile sealant should have been put when the house was built.
Ray showed up again on Thursday I thought he was there to work he set up these fans to dry the water in my wall.
To which shocked my mind because the shower was not used for 2 weeks by this time.
It was dry already.
Ray Odom also told my insurance company Farmers I had mold.
Ray Odom told me I had no mold just water that needed to be dried.
Ray Odem told me he could not stay and do my work because there were larger problems with people who have flooded homes.
Ray blew me off and said he did not work weekends because he likes to ride his motor cycle.
Why I thought is Ray here? His office girl Jennifer told me he was coming every day when I called.
Ray never came on time and spent a total of 2 hours that was his longest stretch.
He came to my home 4 times and this project started in late August!
It is now mid September.
Never ever have I had I had so much mayhem.
Later yesterday a dry wall man showed up named Omar he said why isn't the tile work done?
I said Ray Odom has not finished that yet.
Lie # 2. Yes Ray Odom said he would be finished.
Omar also said there is no sealant put on that needed to dry.
Once again the undependable Ray Odom sent a dry wall man out who was in shock.
Omar called Ray Odom on loud speaker Ray said just don't worry about any sealant or the tile.
Omar asked him about the missing tile.
Ray Odom said he would knock it out from the other side!
That side has NOTHING wrong with it.
Omar just shook his head and kept saying he was so sorry.
Omar is a nice man he kept saying Ray Odom is a bad man.
I agreed.
I am so tired of having this 3 day project take 3 weeks.
Don't count of their promises Hydro-Pro Ray Odom will leave you empty handed without fixing the problem.
Ray Odom will not work weekends bad business decisions!
That was the missing piece to this puzzle.
I bet if it was a home flooded Ray Odom would be at that house on the weekends that = more money!
A handshake means nothing to Ray he said he would come and lied to me.
Ray Odom is a piece of work if he shows up it's hours too late.
Lie # 2 RAY ODOM GAVE ME HIS WORD THAT HE COULD DO THE JOB.
DON'T EVER USE HYDRO-PRO IN SCOTTSDALE, OR ANY OTHER PART OF PHX.
RAY ODEM IS A COMPLETE FAILURE IN MY BOOK.
RAY IS A PSYCHOTIC MAN WHO WILL CONTINUE TO LIE.
RAY SHOULD BE TAKING SOME KIND OF MEDICATION.
****BEWARE LADIES******
BEWARE ALL WOMEN RAY ODOM WILL TRY TO TALK OVER YOU AND BLOW OFF YOUR PROJECT.
DON'T GIVE THIS MAN ANY MONEY.
RAY ODOM WALKED OFF MY JOB AND THAT WAS IT AS HE MUMBLED SOMETHING DEROGATORY UNDER HIS BREATH.
RAY ODOM WILL MAKE A HOLE IN YOUR WALL AND NOT COME BACK AND FIX IT.
FOOL ME ONCE SHAME ON YOU, FOOL ME TWICE SHAME ON ME.
Kimberly B. in Scottsdale, AZ