I tried this place out after getting a terrible bang trim from my normal spot. I called and made an appointment, the receptionist was very nice and helped me choose a stylist to fit my needs. She paired me with Abby for the day of my Appt. When I got there I was greeted with a smile and asked if I wanted anything to drink while I waited. After waiting for about 5 minutes I was introduced to Abby who would be cutting my hair that day. She was very pleasant and took her time with my hair despite it just getting trimmed. Overall, very good experience and I plan to return to try out a more adventurous cut with Abby. I have already recommended her to my family members.