I love dr Scott Connell and Tina! I've always had a very pleasant experience with them fitting me in unexpectedly and with anything I've needed until recently requesting records. The front office staff was very unpleasant and charged me when another dentist requested my records, I work in a medical center and I know that it is illegal to charge when it's another office requesting the records. I sent the release and they never even tried to contact me to tell me there was a charge they put it aside... So it was completely ignored. I recommend the dr Scott Connell but unfortunately his office staff puts a damper on working with them.