We usually come to this location because it's close to our house and convenient; a tediously normal experience each time. Tonight however, I experienced the poopiest level of customer service I've received in quite sometime. As my unnecessarily drawn out quest for Saki failed me for the last time, I lifted my head, puffed out my chest and headed to the Service Desk to ask some assistance in my goose chase. I was disgustingly greeted my two manager looking individuals, a younger male with a rather dapper doo and a nice vest, and an equal aged female with a 50s style barrel twist rolled away from her face. As I proceeded to ask them where one might find the Saki...they glared at me as if I had just interrupted the punch of a juicy gossip story more important than an Armageddon. She rolled her eyes and replied "I don't know anything". "Cool" I said to myself. Then, the now annoyed gentleman (still sitting and with arms folded) slowly counters her laziness with "isle 15 on the left" as he threw out his pointer finger in a fantastically general area towards the rear of the store. They impatiently waited for me to vacate the area immediately. Well I found it....eventually , and I just wanted to say "thanks Total Wine for all your help!" Needless to say....I WON'T be coming back here....ever. 1 star for your exceptional level of service and an A for f you a-holes.