Super friendly and knowledgeable staff. I'm an amateur photographer and they are always patient with me and super helpful. It's intimidating going in and trying to ask a question that I don't know how to ask. They will speak at your level so you don't feel like a total idiot and help you make the right decision. They are family owned and operated and have reasonable pricing as well as camera and lens rentals! Great way to test out a product before dropping all your cash on it. Needless to say I'm a Bigg fan.