Definitely one of those places you can't live without. I'm a huge fan of Italian food and this place is just an overall great "chain" business.
For the quality and proportion of food, you can't beat the modest prices, gift cards offered, and great deals. Sure, I have moments where I might crave a Carrabas or Macaroni Grill but I feel that my money could be better spent supporting a local Italian joint with authentic food if I'm going that route.
I feel that Olive Garden is well balanced between quality and cost, but again, there is always that chain business component as well. Let me throw an analogy your way. Olive Garden is like Tex-Mex for Italian food, or better yet, like the Jersey Shore cast to Italians.
Overall, I myself take advantage of those great deals and free gift cards. When I do, I always enjoy my meal. Especially at this location. Great food, great atmosphere, great service, & a great staff.