Precision Imports is amazing.
I'm trying to sell my '99 Dodge Stratus, and a couple of potential buyers complained about a whining noise on acceleration. I took the car in to Bill Luke Dodge last week, where they replaced the alternator. I had a pretty bad customer service experience there, but they fixed the noise.
Come Saturday afternoon, I went to close the car's hood after showing it, and it wouldn't latch. I was so upset---I'm moving next weekend, so I don't have any more time to waste with my car in the shop. My dad and brother have been taking their cars to Precision Imports for years, and my dad suggested calling Frank and Al to see if they could take a look at it today. I called first thing this morning, and they said to bring it in. When I arrived, they were so busy that I didn't think they'd be able to get to my car today. But Frank offered to take a look at it right away while I waited, and he immediately realized that Bill Luke had forgotten to replace two bolts that attach the latch mechanism to some support beams. He grabbed a couple of bolts from the back and installed them free of charge. I was out of there within 10 minutes, and my hood latch works fine now.
These guys are honest and great at what they do. If I wasn't moving out of town soon, I would never take a vehicle anywhere else again.