We went to El Pollo Loco on Friday for their soft opening and were greeted at the door by the manager. He explained that the staff was new and that it was a "practice" night before the Grand Opening.
But we met Jo Jo at the counter and she really took care of us. She was knowledgeable about the menu and helped us place our order. She was friendly and very professional.
Our order came up quick and it was delicious. No need for practice here! Time to open for real. Looking forward to many good meals at this location.