I ordered a $40 dollar meal and it was delivered with no barbecue sauce. Do not adjust your television set because you read that right. A barbecue place prepared a meal and forgot to include the...barbecue sauce. Their meat contains no rub so their barbecue sauce is pretty important, without it the meat is bland.
After calling the establishment, the guy I spoke with said he would contact Order Up and send some out but it never came. When I called back they were closed. Clearly they just wanted to go home. $40 dollars wasted.
Mistakes happen and I understand that, but when the establishment does absolutely nothing to fix what happened they show they don't care about their customers. Worse here is they lied. My food got even colder as I waited for the sauce that never came.
Terrible customer service. Pay a little more and go to Black Dog where they care about your business.