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Statements

Subject Item
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rev:Review
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2013-03-26T00:00:00
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n4:funnyReviews
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rev:rating
4
n4:usefulReviews
3
rev:text
My older Brother recently passed away two and a half weeks ago and we were given Angels Cremation & Burials as a recommendation. Because my Brother had no life insurance and his death was very sudden and unexpected, price was a considerable factor in making a decision on which funeral home we would ultimately choose. A friend of the family went out of his way to research half a dozen funeral homes and based on the information he received we scheduled an appointment with Angels. The funeral director was running just a few minutes late, but when she sat with us to discuss the arrangements she was very straightforward and explained every step of the process and answered all of our questions. When concerns of costs came up and deciding on an urn she went so far as to say that she's recommended to her customers going to a store and looking at any type of container from cookie jars to ceramic pots, etc. The only time I felt a little rushed was near the end when my Father was filling out the death certificate paperwork. She had stepped out to give us time to do this and we were almost done, but when she came back she stood over him verifying what information was in and then started directing him on the rest of the unfilled questions. As an aside, we had an out of state relative who was insistent on wanting to see my Brother's body before the cremation. Since we were not having a viewing or services at their facility we asked what their policy was regarding situations such as this. The funeral director said they give family 15 minutes to have a final visit, but warned that depending on their condition they reserved the right to allow access. She said that she would never subject anyone to an unpleasant and potentially traumatic experience. The last thing she would want is to have that image remain as the final image of their loved one and I could not have agreed more with her. Throughout the whole process she never made my Father, our friend, my partner, or myself feel uncomfortable. I had fears and high anxiety over what was going to happen at the appointment, but all those feelings were completely unwarranted. I would highly recommend Angels to anyone that is in need of funeral services.
n4:coolReviews
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