I bought my ring at Sam's Club and I dropped it and lost a small baguette. I went back to Sam's Club to see what the process for repair was told the manufacturer would repair it for free but it would take 8 weeks because of shipping. I didn't want to go 8 weeks without my ring so I yelped it and received several quotes and turn times. This place gave me the fastest turnaround time for the value. One day. Awesome! And they did great work reinforcing the other baguettes so they were not loose. It's been months and I haven't lost another baguette. Happy with the work!