This Tim Hortons in new to King West area and is surprisingly pretty busy at certain peak hours however it can be very dead at times. It is a medium sized franchise with various seating areas with the typical fireplace and couches however if you want to go there to charge your phone they have a total of 1 outlet and it is by a communal table that seats 6 so this can be a little awkward if others join you that you do not know. They are still training a few of there employees and I have had my order wrong two of the times I have visited however, I completely understand that everyone has to learn and get used to the jist of things and so I am ok if I get the wrong donut given to me or service is a little slow. They don't have a very big selection of donuts, croissants or cookies but they do always have something in stock which is great. Service is friendly nonetheless and there is always somebody there cleaning or wiping down the tables.
Considering this TIm Hortons is the closest one with a warmer feel to it with a lot more seating than others around the area I will definitely be back and have considered this place my go to area however, I do love to go to Timmies to get a charge up and have a hot chocolate and since this place doesn't have outlets around..it is a little discouraging.