Biggs has been a landmark in Charlotte photography for years. I'm glad they exist, I'm glad they have staff that knows what they are doing, and I'm glad they support my photog needs.
Need a long lens for a gig, you can rent it. Need to do some bargain hunting, there's bins for that. Looking at an array of bags for that next trek across Katmandu, plenty to look at.
I also enjoy talking to their staff, they shoot, they know whats current and coming up and try and steer you in a safe harbor of a direction. These days thats important since the diversity that exists out there is not getting any simpler to parse. While I do enjoy everyone at Biggs I always enjoy talking to Scott. He's like a walking wikipedia of digital and film. He shares his knowledge with a smile and he's not pushy at all when it comes to getting you geared up.
The landscape in Charlottes camera shops has changed radically over the last few decades and Biggs is still here. That tells you something. Now get out there and support a local who supports local photogs.