The field tech Benny was on time and awesome! So was Jennifer and Pierre in the office. Benny was on time and the repair cost matched the appraisal of what it might be. No surprises! They fixed my Maytag Neptune Dryer. Maytag said they weren't even sure they could repair it at all because of its age and quoted a price twice the amount that Mr Appliance of West Las Vegas did! Call them you won't be sorry!