Where do I begin... Charles has done my Botox twice now and every time it's PERFECT! I was very nervous my first time, but after speaking we him he totally put my mind at ease. He's very knowledgable and was patient enough to answer all my questions. I get compliments on my forehead ALL the time! I also started doing the B-12 shots and can tell a huge difference in my energy level. I will return again and again!!!