First visit to this restaurant. Looked over past reviews and food sounded delicious. Just craved having ribs. Ordered pork plate for my wife and slab of ribs with multiple sides as well as dessert. When I was called to the pick up area the girl was packing up the order. No ribs. She questioned the people cooking and they had to go back and look over the order. They went to their storage areas. No ribs. Went to other storage area. No ribs. Went into back. No ribs. Hey...we're sorry. Ran out of ribs. Choose something else I'm told. Looking over I see orders coming out for people coming in AFTER me. Couple of racks of ribs going out on their trays.
I looked back over the other reviews. Looks more like the rule rather than the exception running out of ribs. It was explained to me as well as in the other review they don't want to have left over food. Then again at 6:00 PM and the dinner crowd is coming in you want to have a substantial amount of food ready to serve. I can understand if it's close to closing time running out or supplier runs out. Not having it ready and serving later arriving customers very poor form and customer service.
Was so angry by the service I took the food for my wife but lost my appetite for dinner. Told I needed to come back sometime and try the ribs. Lol...are you going to have any to serve? Other review even called in and told come and get them only to find out there were none. Very disappointing all around.
To all I would be careful going in with a desire for any particular food. You may be surprised that it won't be available when you get there.