***update below***
Paid to take my son to the range for some much needed practice. After paying $30 and being there for over an hour and a half they came out asking me if I had paid for a range pass. When I said yes, even told them who it was I paid, they still made me walk back inside. I walk back inside and Derek (whom I paid my money to) asked me if I paid. When I reminded him he said "Oh I forgot." If you don't dress like a golfer expect to be treated like garbage, even if you are a 8 year Estrella Resident. Absolutely pathetic and makes me want to quit my visits to the Players Grill that my wife enjoys.
***Update***
I just want to thank the management for reaching out to me and working through this. They were very understanding and truly made an effort to correct things from my perspective.