This Charleston's has made some great improvements (food and service) over the years. One of the best and consistent things about this location is Mary Ellen. Although not a manager, she sure should be one. She puts a face on a faceless corporation. This lady knows her business. She is a quintessential professional. There is quite a few young servers here. As you would imagine, the service level correlates with the age/skill set. We are always thrilled to get Mary Ellen as our server. She is as kind as she is knowledgable about her business. The food is good and if you're lucky to get Mary Ellen, the service will be excellent as well. I'm not sure why Charleston's doesn't have all of their servers train under this woman.