As a regular visitor to the Phoenix area, I have to disagree with the other negative reviewers. I've stayed at Bella Terra a number of times over the past few years and I'm always impressed with the upkeep and cleanliness of the grounds. In all of my visits, I've needed help from the staff only twice, but both times they've been helpful and attentive.
The facilities are well-maintained and the location is mere minutes away from golf courses, walking and biking trails, shopping and restaurants.
Most of the neighbors have been quite friendly...the only disgruntled folks I've met are angry because their real-estate values have plummeted over the past few years.
I'm looking forward to my next visit.