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Statements

Subject Item
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rev:Review
schema:dateCreated
2014-07-20T00:00:00
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n5:funnyReviews
0
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2
n5:usefulReviews
1
rev:text
We ordered a side of Mac n cheese for an appetizer. We both ordered fish since it was Friday, with side salads. We also asked for a cup of the soup of the day- clam chowder. The salads came out first, then 2 minutes later the soup arrived. 1 minute later the Mac and cheese arrived. We joked that the word "appetizer" seems to be beyond most servers. We had a few bites of our salad and our entrees arrived. Are you kidding me? We had so many plates on our table the waiter made a joke about it. I just looked at him like "are you punking me". To top this off 3 different servers seemed to be our servers plus the food runners. We had to ask several for refills of water. We also had to grab someone for salt/pepper and to just get our bill. They were all super friendly but it's super clear there is no leadership or management guiding them. The deco is great, the food was all good. We will try one more time, I always give local places a second try. These service issues must be addressed. Any pos system should allow a server to time when food comes out. Clearly there is a miscommunication between the servers and cooks, this is a management issue.
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