I went to the new location located on Gilbert and Broadway and wasn't thoroughly impressed. A friend and I went to try pupusas for the first time, and while the food was quite good, the service was definitely sub-par. We each ordered 3 pupusas, which are relatively inexpensive, and coke in a glass bottle to top it off (always a plus). Anyways, my first two pupusas were quite good, but they messed up on my chicken pupusa and did not include any chicken (just cheese). After explaining this to the waitress, she refused to help me or take back my order. She just explained that there is very little meat in a pupusa and I must have ate it all in the first two bites.
Also, the employees speak very broken english, so communication can be a struggle unless you are a spanish-speaker.