This business will not only clean your carpets, they will clean out your wallet, too.
Oh Kevin... just like the other reviewers, Kevin. First off, I moved out of a rental home with 3 carpeted bedrooms, so I got the $50 for 3 rooms Living Social deal. The deal was good, but the company is a scam using the deal to get business and them up-charging the hell out of you. I will be demanding a refund from Living Social, because in the end I did not get a good deal, and they have a Good Deal Guarantee. I had to get the carpets cleaned in a hurry, so I was stuck with what I had... my living social deal, otherwise I would have cancelled this order when he arrived and found someone else.
Kevin was very rude on the phone, but I thought maybe he was busy and in a hurry and wanted just the facts. He did schedule quickly.
Kevin showed up in time, and proceeded to tell me that I should have gotten the 6 room deal, even though I had 3 bedrooms. All furniture was out of the house, so there was nothing on the carpets. This was an easy job, from a carpet cleaning perspective. He said the closets in the bedrooms were as big as rooms, but he wasn't going to charge me for them. I said, "No, they are as big as closets." I figured I would pay a little out of pocket for the very small hallway and flight of stairs, but here's the rub... he said he had to use Animal Chemicals because I had a dog, and he would provide them at cost ($37.50). Otherwise, the smell would be worse when the carpets were drying. He charged me an extra $3 per stair, $69, and some $25 Maintenance Cleaning fee. $132 later, in addition to the $50 I paid for the voucher, I said I would pay the difference on my credit card. He said the credit card machine was broken, and he would only take cash. WHAT A SCAM! Upsold me, tried to make me feel like I was getting some sort of deal, while at the same time telling me I should have gotten a better deal on-line.
Once we had all that figured out, he then said, "Oh, I ain't feeling too good. I had 2 beers last night, and I feel sick." My daughter looked at me horrified. Then, Kevin started the job. We left to get him cash for the job. My daughter actually started crying in the car because Kevin was acting so strange. I ended up dropping her off at her mom's house for a little while instead of bringing her back to that scene.
A half hour later, literally 30 minutes, he was done, and told me to go look at the carpets because he wanted to hear me say, "Holy sh-t, because everyone says holy sh-t." Then he told me about how a "slanty-eyed ----- slum lord tried to get him to clean her carpets for $40." There is an Asian family who lives across the street. The son was outside, and heard him say that. Then he told me about how much the carpet cleaning van cost ($68,000 if you are wondering), and how it does all the work.
He then dumped the dirty water on my lawn, even though there was a storm sewer 2 feet away.
The last thing he did was complain about his back killing him, and then screamed as he got in the van and drove off.
It was 8 in the morning.