The service is really great my wife enjoys coming here. The only problem that I had is when I brought her car in, as a working professional Kia should have rentals or a contract with enterprise for rentals for the customer especially if the jobs is over 2 hours. The shuttle never showed I kept getting assured "it should be 10 min" 30 min later I called an Uber and the Uber showed before the shuttle. I had to be back for a meeting which I was running late for cause the shuttle never showed up.