Review #13 of Yelp's 30 Day Challenge 2012
I think things used to be better at the Cheesecake. It seems they hire really young servers (I used to be a server too, ok) but that think everything is a joke and don't really care about their job.
When I was there, there was no management to be seen and the 3 servers there were messing around and joking while cleaning and not helping customers.
The server we had did not seem to know the menu very well and when asked what could be made without eggs and dairy from the vegetarian options she suggested a plain salad. I asked if she could check with the kitchen as I didn't want a plain salad. Finally she came back and gave me two options and so I ordered a stir fry instead.
I have been here before and had fine experiences, so maybe coming in at 10pm isn't a good idea, but they're still open and should want to be a little more helpful instead of trying to get you to order something quick and rush you out the door.
While their servers may be friendly, they could use some more customer service skills and knowledge about the menu.