We STILL haven't had our repair finished. Paid in advance for a new oven door ($400 in January!!!!!). They never call you for updates, you have to call them. They don't return phone calls, ever!!! Yesterday we waited all day at home for Clint to come here and reevaluate the parts we have here for the door....never called....never showed!!!!!!!!!! Absolutely the worst place ever. We've sold our home and afraid the new owners won't be able to use the lower oven till......