I actually enjoyed my experience here. Went here today and last week after a networking event. Last week we had Emily and another co-worker Jamie. They were both on point.
Emily dealt with my friend and I's nonsense getting the most condiments and asking for specific things in our orders like mustard on the side and extra crispy fries and more mustard and then no pickles on one sandwich. It was quite entertaining for all of us as we made some jokes and both Emily and when Jamie was around laughed and related to us. They didn't give us bad looks or get mad and rolled with it and that's important. Why because I don't go to places to be miserable and depressed I go to enjoy the experience from the greeting to the good bye.
The food was good and when you check in you get a free app or sushi deal and that's pretty legit. Had the Cuban sandwich and today a salad added chicken. Both good and again the service topped it. Emily even remembered us today and that's key. Enjoyed it and I went disappointed at any time dining here.