Wasn't impressed. Went for lunch with my boss and peer. Entering the restaurant is confusing, you need to walk past tables or the bar to the find the hostess table. There were plenty of empty tables (odd for uptown during the noon hour). After we were seated, we weren't greeted by our waitress for several minutes. After placing both our drink and lunch orders, it took another several minutes to get our drinks. The food was not quick to be served, either. I had the falafel, it came with a salad. Both were fine but not anything I'd have a burning desire to come back for.
If there wasn't a wait for a table, I had ample time to dally and I really wanted (poor) table service, I'd go back if pressed. If I just wanted a good, quick falafel, I'd go to Pita Pit. Not exactly competition but the falafel is way better over there.