I'm disappointed that my first review for Napoli's will not be a good one. I've dined here multiple times over the years and I've never had an issue. Unfortunately, things have changed. We ordered our food around 7:40. The expected delivery time was 8:39. That's still a considerably long time for delivery, but we like Napoli's. Furthermore, you would think that a delivery from Sahara and Decatur to Rainbow and Charleston wouldn't take long. Not the case here. Instead our food arrived at 9:22. The delivery guy tossed our pizza, and the box containing the chicken fingers with so much force it slid on the counter. The food was good as always but our pizza and chicken fingers were cold. I doubt I'll eat or order from this location again.